The Cochlear™ Lend an Ear Program allows clinicians to ensure their bone conduction candidates 12 years old and younger get earlier access to sound through a non-surgical bone conduction solution while waiting for insurance approval. This early access to sound helps lay the foundation for language and social development.
The program is a “loan to own” concept, where a sound processor will be set up as a loaner with the expectation that once the insurance approval is received, it will be converted to the patient’s ownership. Once Cochlear obtains insurance approval, the patient’s journey will be simplified with no further need for equipment exchanges or fitting appointments.
To initiate the Lend and Ear program, follow these five easy steps:
- Discuss the program with the patient.
- Complete the order form with the patient’s parent/guardian so they can easily customize the order depending on what suits the child best.
- Gather all the documentation needed including a detailed Letter of Medical Necessity (LMN), audiogram or ABR performed within the last year, additional clinical notes from Audiologist or ENT, any payer specific prior authorization request form (PAR) as requested and the Cochlear Baha® System Order Form.
- Have the patient’s parent/guardian complete and sign the insurance intake form, assignment of benefits and program acknowledgment form.
- Send all documents to ProCare@cochlear.com.
To allow patients to meet their hearing needs and achieve optimal hearing performance, any of the sound processors from the Baha 5 portfolio may be ordered along with the choice of a non-surgical wearing option (Softband or SoundArc), and an accessory (that will be sent directly to patient after insurance approval has been obtained).
Essentially, all the clinic has to do is submit a complete order including supporting documents and Cochlear will take care of the rest!
To learn more about the Lend an Ear Program visit AudiologyOnline or email ProCare@cochlear.com.
In the United States and Canada, the placement of a bone-anchored implant is contraindicated in children below the age of 5.