By guest author: Skylar Mason
Cochlear is committed to making the upgrade experience as fast and smooth as possible. Whether a recipient chooses to pursue a self-pay upgrade or go through insurance services, Cochlear offers support and resources through every step of the process.
“It was an easy process, and it went so fast that I was shocked,” she said. “I didn’t think I was going to get it until 2018, but I got it in December 2017 … (and) it was life-changing. It’s great to be able to talk on the phone, listen to music, and have sounds go right to my processor.”
Jennifer first read about the Nucleus 7 Sound Processor online and began to research how to start the upgrade process. She set up an appointment with her audiologist and soon after was contacted by a Cochlear representative who offered to help her with the paperwork.
“The ball was rolling,” she said. “It was a pretty quick process, actually. I had some paperwork I had to do, and then the next thing I knew I was getting the call in late November, had the device by early December. It was only a couple months.”
Jennifer had to fill out some forms required by her insurance provider, since Cochlear was considered an out-of-network provider; however, once the required paperwork was complete she was ready to go.
“Then, because my insurance accepted Cochlear, the cost of my processor was actually 100 percent covered,” she said.
Jennifer said the biggest advantage of the Nucleus 7 Sound Processor is being able to stay wirelessly connected to the sounds that matter most.
“I have the iPhone® 7, and the Nucleus 7 processor works great with it,” she said. “It’s nice to be able to take phone calls and be able to Facetime® with the sound going directly to my processor.”
She also appreciates how the Nucleus 7 Sound Processor utilizes SmartSound® iQ* with SCAN, which automatically changes the sound processor’s settings to match the environment.
“It’s the best it’s ever been,” Jennifer said. “Before I just had separate programs for separate settings, but this one automatically adjusts.”
Jennifer said she recommends the Nucleus 7 Sound Processor to anyone looking to connect their hearing experience with their smartphone. She said people shouldn’t be afraid of taking the first step toward better sound.
“It’s been a great experience,” she said. “I feel like some people may be hesitant because they think it’s going to be a long, cumbersome process. It depends on your insurance, but it’s really not that scary. Cochlear was great at explaining things and walking me through the process.”
Jennifer is in good company. A study of cochlear implant recipients participating in a trial of the Nucleus 7 Sound Processor found**:
- 100 percent of users reported they were satisfied or very satisfied with the Nucleus 7 Sound Processor and its components
- 94 percent reported the Nucleus 7 Sound Processor as comfortable or very comfortable to wear
- 87 percent reported they found it easier to control/monitor the Nucleus 7 Sound Processor with the Nucleus® Smart App than with a remote control
- 85 percent reported listening to music to be enjoyable or very enjoyable with the Nucleus 7 Sound Processor
Find more information on the Nucleus 7 Sound Processor today!
About our guest author:
Skylar Mason is a journalism student, Baha recipient, and Anders Tjellström Scholarship winner. She is excited to join the team at Cochlear as an intern to tell the stories of other CI and Baha recipients! She attends the Walter Cronkite School of Journalism at Arizona State University.