By guest author: Sarah Cherney
For clinicians using Cochlear™ Link, you will no longer need to wait for the Cochlear Link Statistics email. The statistics can now be found in myCochlear.com. This blog post will show you how to view and export the data into Microsoft Excel.
Since Cochlear Link went live in the fall of 2015, we have regularly sent out Cochlear Link Statistic emails. These emails reported on the time savings on all auto-registrations and service requests that have been entered and fulfilled by Cochlear Link. This has allowed the busy clinician to quickly review data reconciliation, crosscheck of patient activations, breakdown of activations by type, etc. There are many different ways clinicians are using this data to fulfill various business needs.
Now, Cochlear Link clinicians do not need to wait for the email report; the information is available in myCochlear.com!
When you log in to myCochlear Clinic, you are now able to select “Reports” from the left-hand menu. Then, a drop-down menu will expand to show two options: Cochlear Link Auto-Registrations and Cochlear Link Service Requests, pictured below.
Log in: myCochlear.com > Online Services > Reports > Cochlear Link Auto Registration (accessible for the previous 30 days)
Under “Cochlear Link Auto Registration,” clinicians can now search for equipment by registration date. The report appears on-screen for quick viewing. If you need to report on newly activated patients for your business, this data can be exported into Microsoft Excel. Click the ‘Export’ link at the top of your search results for an instant download of the report, pictured below. The .csv format will be viewable in Microsoft Excel. The Auto-Registration report displays information from the previous 30 days only, so we encourage you to check it monthly.
Log in: myCochlear.com > Online Services > Reports > Cochlear Link Service Requests
Under “Cochlear Link Service Requests,” you will be able to see Service Requests for sound processors for your patients that were processed and are being processed through Cochlear Link. Furthermore, you are able to check the status of a Service Request. When you view the report results, the service number displays as a hyperlink that will take you to the service request page, where you can view current status. You are also able to export these results to Microsoft Excel, pictured here.
Making this data accessible to you delivers peace of mind that Cochlear Link is working for your patients overnight and on the weekends. Please forward any questions to CochlearLink@cochlear.com.
About our guest author:
Sarah Cherney is the Product Marketing Specialist for Cochlear’s Clinical Care Team. Sarah joined Cochlear in June of 2013. In her current role, Sarah is responsible for onboarding clinics onto Cochlear Link, Cochlear’s cloud-based service software. Please contact CochlearLink@cochlear.com for more information.